Gitav Easy Stay
We know how important it is for you to plan a stress-free vacation, especially when traveling with family or friends. That’s why Gitav has created “Easy Stay” rates, offering you maximum flexibility in case of last-minute unexpected events.
Choose the option that suits you best!
BeSafe(*)
Until when can I cancel my booking?
Until the day of arrival.
What reasons are accepted for a refund?
Any documented reason (e.g., illness, injury, vacation cancellation, natural disaster).
How much is refunded?
– 85% of the booking value.
– A 15% deductible is applied, except in cases of hospitalization or death.
How can I request a refund?
Contact the BeSafe Customer Care Service, available Monday to Friday from 9:00 AM to 5:00 PM, by sending an email to info@besafesuite.com
For which accommodations is the rate available?
All Gitav properties.
Credit Card as Guarantee
Until when can I cancel my booking?
Up to 3 or 7 days before arrival.
What reasons are accepted for a refund?
Since no prepayment is required, you can cancel for any reason.
How much is refunded?
No prepayment means no refund is needed.
How can I request a refund?
Simply cancel your booking online or send a written request via email to the accommodation.
For which accommodations is the rate available?
All Gitav properties (subject to availability).
(*) BeSafe also includes:
– During your stay (from arrival to departure): you will benefit from medical assistance, baggage protection, theft coverage, and roadside assistance.
– Customer support before, during, and after your stay.